| Office |
Dave Chaffe, President
Dave has over 25 years of experience in the drilling and blasting business and understands the challenges our customers face in this industry. Excellent customer service and a bias towards action are the business values upon which Eastrock is built…customer satisfaction is our primary objective. |
Diane Champagne, Office Manager
Diane works tirelessly to keep the front office running smoothly. Diane’s business acumen and accounting background combined with many years of experience in general business has prepared her well. Customer’s can expect to have their problem understood quickly and resolved efficiently when they contact Diane. |
Nada Korban, Reception & Customer Service
Nada joined our team in January of 2006 and is the first point of contact for those calling or dropping in to our office. Nada is completely bilingual and will do her utmost to make sure your calls are handled promptly and efficiently. We don’t believe our customers deserve the possible frustration of dealing with automated telephone systems so you’ll always reach a person when you call Eastrock. |
| Sales |
Mario Roussel, Sales Manager
Mario has passed his entire career in the sales of heavy construction equipment in Ontario and Quebec. During the past 13 years he has become a specialist with Hydraulic Drilling Equipment. Mario understands the industry we’re in more completely than anyone else at Eastrock or our competition. |
| Michel Deschamps, Technical Sales Representative
Michel began his career as a heavy equipment mechanic and later became a specialist in the repair and maintenance of drilling equipment of all types. With this mechanical background and cheerful attitude Mike has a wide range of skills to bring to our team. |
Paul Rodrigue, Parts Manager / Inside Sales
Paul has an in depth knowledge of the parts for Furukawa hydraulic drills and the various models of machines and drifters. Just as important, he understands the importance of customer service and the critical nature of the situation when a machine is down. |
Patrick Lauzon, Shipping & Receiving
Patrick joined our team in 2005 with a background in the garage and parts business. Pat's experience in shipping and delivery along with his energy and enthusiasm generates immediate results from everything he does. If you need your order shipped quickly and accurately...you can count on Patrick.... |
| Shop |
Alain Mainville, Service Manager
Alain is a master heavy equipment mechanic and has become a particularly skilled specialist with all makes of Hydraulic Rock Breakers. He is highly respected in our industry for his knowledge, quality of work and attention to detail. Alain won’t allow anything to leave the shop until he’s certain it will perform reliably. |
Réal Lavoie, Service Mechanic
Réal has over 25 years of experience as a licensed Heavy Duty Equipment Mechanic with experience and supplemental equipment training in the underground mining, forestry and construction industries. Réal has been with Eastrock for over five years and constitutes the backbone of our service department. Réal brings his conscientious and inquisitive problem solving abilities to every job he does. |
Stéphane Lapointe, Service Mechanic
Stéphane has been on the Eastrock team since 2003 and a licensed Heavy Duty Equipment Mechanic for over 10 years. Stéphane is excellent with hydraulics and specializes in electronics…….of increasing importance with today’s modern heavy construction equipment. Stéphane also has certified training in lathe and millwork. Stéphane is cautious and thoughtful in his work and prides himself on doing it right….the first time. |
Sébastien Guenette, Service Technician
Sébastien brings his skills as a welder and fabricator to the team. Sébastien has thousands of hours of experience repairing mining and construction equipment and related work. Sébastien takes pride in everything he does and can be counted on to use a common sense approach to come up with creative and innovative solutions. |
